Privacy Policy

Effective Date: 23/09/2025 · Last Updated: 23/09/2025

Cinna Mon Consulting ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.cinnamonconsulting.tech, engage with our consulting services, or use our CinnaLab.io SaaS platform.

1. Information We Collect

We collect several categories of data, including contact details (name, email, phone, company, job title, country); account information for webinars and platforms; payment details processed through third-party providers; usage data such as IP addresses and browser information; and marketing preferences.

2. How We Use Your Information

We process personal data for the following purposes: To provide consulting services and SaaS (CinnaLab.io). To process registrations for webinars, demos, and events. To manage partner program interactions and onboarding via CinnaLab.io. To respond to inquiries, requests, and support tickets. To improve our services, website performance, and customer experience. To send marketing, event updates, and product information (with the option to unsubscribe at any time).

3. Legal Basis for Processing

We rely on contract performance, legitimate business interests, legal compliance, and user consent to process personal information.

4. Data Sharing and Transfers

We may share your information with: Service Providers: Webinar platforms (Zoom, MailerLite, Mailchimp), CRM systems (HubSpot, Salesforce), and communication tools. Business Partners: For collaborative webinars, campaigns, or consulting engagements. Legal Authorities: When required by law.

Data may be transferred outside the EEA or UK with appropriate GDPR protections.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described, or as required by law.

6. Security Measures

We implement organizational and technical measures to protect your information from unauthorized access, alteration, or disclosure.

7. Your Rights (GDPR/UK GDPR)

You may access, correct, delete, or restrict processing of your data; withdraw consent; and request portability. Contact: contact@cinnamonconsulting.tech

8. Cookies & Tracking

Our website sets one strictly necessary item (a browser storage entry named cm_consent_v1) to remember your cookie choice. Analytics cookies (Google Analytics 4) and marketing cookies (LinkedIn Insight Tag) are set only if you accept them in the cookie banner; until then no analytics or marketing script is loaded (Google Consent Mode v2, all categories denied by default). You can change your choice at any time via Cookie settings in the footer, or clear it via your browser settings.

When you submit a form on this site (contact, research paper, assessment), the details you enter are emailed to us via Resend (our email delivery provider) and stored in our mailbox to answer your request, on the basis of your consent given with the form.

9. Third-Party Links

Our website may contain links to external websites (e.g., Zoom registration, LinkedIn, CinnaLab.io). We are not responsible for their privacy practices.

10. Contact Us

Cinna Mon Consulting
contact@cinnamonconsulting.tech
www.cinnamonconsulting.tech